Produk & AI
Products & AI
Apa itu NTM Business?
What is NTM Business?
NTM Business adalah Business Operating System Powered by AI yang membantu bisnis mengelola operasional, penjualan, inventori, pelanggan, keuangan, dan pengambilan keputusan dalam satu platform terintegrasi. Dirancang untuk berbagai skala bisnis, mulai dari usaha mikro, UMKM, hingga perusahaan multi-cabang dan enterprise.
NTM Business is an AI-powered Business Operating System that helps businesses manage operations, sales, inventory, customers, finances, and decision-making in one integrated platform. It is designed for businesses of all scales, from micro-businesses and SMEs to multi-branch enterprises.
Apa yang dimaksud Business Operating System?
What is a Business Operating System?
Business Operating System adalah platform yang menghubungkan seluruh aktivitas bisnis dalam satu sistem. Mulai dari transaksi, inventori, pembelian, penjualan, pelanggan, laporan keuangan, hingga analitik berbasis AI, semuanya bekerja secara terintegrasi sehingga bisnis dapat berjalan lebih efisien dan mudah dikembangkan.
A Business Operating System is a platform that connects all business activities in one system. From transactions, inventory, purchasing, sales, customers, and financial reports to AI-based analytics, everything works seamlessly so your business can run efficiently and scale easily.
Apa yang membuat NTM Business berbeda?
What makes NTM Business different?
Sebagian besar aplikasi hanya membantu mencatat transaksi. NTM Business melangkah lebih jauh dengan mengubah data operasional menjadi insight dan rekomendasi berbasis AI yang membantu Anda mengambil keputusan bisnis setiap hari. Dengan satu platform, Anda dapat mengelola operasional sekaligus memahami kondisi bisnis secara real-time.
Most applications only help record transactions. NTM Business goes further by turning operational data into AI-driven insights and recommendations to help you make business decisions every day. With one platform, you manage operations and understand business conditions in real-time.
Siapa yang dapat menggunakan NTM Business?
Who can use NTM Business?
NTM Business dirancang untuk berbagai jenis bisnis, antara lain:
- Retail & Minimarket
- Restoran & Cafe
- Distributor & Grosir
- Jasa & Servis
- Klinik & Apotek
- Franchise
- Toko Online
- Manufaktur ringan
- UMKM
- Perusahaan multi-cabang
NTM Business is designed for various types of businesses, including:
- Retail & Minimarkets
- Restaurants & Cafes
- Distributors & Wholesalers
- Services
- Clinics & Pharmacies
- Franchises
- Online Stores
- Light Manufacturing
- SMEs
- Multi-branch enterprises
Apakah NTM Business hanya untuk perusahaan besar?
Is NTM Business only for large enterprises?
Tidak. NTM Business dapat digunakan mulai dari usaha rumahan, toko tunggal, hingga perusahaan dengan ratusan cabang. Sistem akan berkembang mengikuti kebutuhan bisnis Anda tanpa harus berganti platform.
No. NTM Business can be used for everything from home businesses and single stores to companies with hundreds of branches. The system scales with your business needs without requiring you to switch platforms.
Bagaimana AI bekerja di NTM Business?
How does AI work in NTM Business?
AI menganalisis data operasional bisnis seperti transaksi, inventori, pelanggan, penjualan, dan performa cabang. Berdasarkan data tersebut, AI memberikan insight dan rekomendasi yang membantu pemilik bisnis mengambil keputusan lebih cepat.
AI analyzes business operational data such as transactions, inventory, customers, sales, and branch performance. Based on this data, it provides insights and recommendations that help business owners make faster decisions.
Apa saja yang dapat dilakukan AI?
What can the AI do?
AI dapat membantu:
- Mendeteksi produk dengan margin tertinggi
- Memberikan peringatan stok hampir habis
- Mengidentifikasi pelanggan yang perlu di-follow up
- Menganalisis tren penjualan
- Membandingkan performa cabang
- Memberikan rekomendasi restock
- Membantu membuat strategi promosi
- Menyusun laporan bisnis secara otomatis
- Menjawab pertanyaan bisnis melalui AI Assistant
The AI can help with:
- Detecting products with the highest margins
- Providing low stock alerts
- Identifying customers who need follow-ups
- Analyzing sales trends
- Comparing branch performance
- Providing restock recommendations
- Helping create promotional strategies
- Compiling business reports automatically
- Answering business questions via an AI Assistant
Apakah AI dapat mengambil keputusan secara otomatis?
Can AI make decisions automatically?
Tidak. AI memberikan rekomendasi berdasarkan data bisnis Anda. Keputusan akhir tetap berada di tangan pemilik atau manajemen perusahaan.
No. AI provides recommendations based on your business data. The final decision always remains in the hands of the owner or company management.
Operasional & Migrasi
Operations & Migration
Apakah NTM Business dapat digunakan tanpa internet?
Can NTM Business be used without the internet?
Ya. Dengan teknologi Offline First, transaksi kasir tetap berjalan meskipun koneksi internet terputus. Data akan tersinkronisasi secara otomatis ketika koneksi kembali tersedia.
Yes. With Offline-First technology, POS transactions continue to run even if the internet connection is lost. Data will sync automatically when the connection is restored.
Apakah semua cabang dapat dipantau secara real-time?
Can all branches be monitored in real-time?
Ya. Seluruh transaksi, stok, penjualan, dan laporan dari setiap cabang dapat dipantau melalui satu dashboard.
Yes. All transactions, stock, sales, and reports from every branch can be monitored through a single dashboard.
Apakah NTM Business mendukung multi gudang?
Does NTM Business support multi-warehouse operations?
Ya. Anda dapat mengelola beberapa gudang sekaligus, termasuk transfer stok, mutasi barang, dan monitoring inventori.
Yes. You can manage multiple warehouses at once, including stock transfers, stock mutations, and inventory monitoring.
Apakah NTM Business mendukung barcode dan QRIS?
Does NTM Business support barcodes and QRIS?
Ya. NTM Business mendukung barcode scanner untuk mempercepat transaksi maupun pengelolaan inventori. Sistem ini juga dapat diintegrasikan dengan berbagai metode pembayaran digital, termasuk QRIS, sesuai layanan yang tersedia.
Yes. NTM Business supports barcode scanners to speed up transactions and inventory management. The system can also be integrated with various digital payment methods, including QRIS, depending on available services.
Saya sudah menggunakan aplikasi lain. Apakah bisa pindah ke NTM Business?
I already use another app. Can I switch to NTM Business?
Bisa. Tim NTM Business dapat membantu proses migrasi data dari sistem sebelumnya agar perpindahan berjalan lebih mudah dan minim gangguan terhadap operasional.
Yes. The NTM Business team can help with the data migration process from your previous system so the transition is smooth and operational disruption is minimized.
Apakah saya harus membeli perangkat baru?
Do I have to buy new hardware?
Tidak selalu. NTM Business dapat digunakan pada berbagai perangkat yang kompatibel. Jika diperlukan, tim kami akan memberikan rekomendasi perangkat yang sesuai dengan kebutuhan bisnis Anda.
Not necessarily. NTM Business can be used on various compatible devices. If needed, our team will recommend hardware that suits your business needs.
Apakah NTM Business cocok untuk franchise dan bisnis dengan banyak jenis usaha?
Is NTM Business suitable for franchises and multi-business models?
Ya. NTM Business mendukung pengelolaan banyak outlet, standar operasional, pemantauan performa cabang, kontrol inventori, serta dashboard terpusat. Sistem ini juga mendukung berbagai model bisnis dalam satu platform sehingga perusahaan dapat mengelola unit usaha dengan proses operasional yang berbeda melalui sistem yang terintegrasi.
Yes. NTM Business supports multi-outlet management, operational standards, branch performance monitoring, inventory control, and a centralized dashboard. It also accommodates different business models in one platform so enterprises can manage business units with varying operational processes in an integrated way.
Harga & Implementasi
Pricing & Implementation
Apakah NTM Business gratis?
Is NTM Business free?
Ya. NTM Business menyediakan paket Free yang dapat digunakan untuk memulai digitalisasi bisnis tanpa biaya.
Yes. NTM Business provides a Free plan that you can use to start digitizing your business at no cost.
Apa perbedaan setiap paket?
What is the difference between plans?
Paket disesuaikan dengan kebutuhan bisnis:
- Free — Memulai digitalisasi usaha
- Starter — Operasional dasar UMKM
- Business — Multi outlet & operasional berkembang
- Pro — Kontrol bisnis yang lebih kompleks
- Enterprise — Solusi terintegrasi untuk perusahaan besar
Plans are tailored to business needs:
- Free — Start digitizing operations
- Starter — Basic SME operations
- Business — Multi-outlet & growing operations
- Pro — Complex business controls
- Enterprise — Integrated solutions for large corporations
Apakah saya dapat upgrade paket kapan saja?
Can I upgrade my plan at any time?
Ya. Anda dapat meningkatkan paket sesuai pertumbuhan bisnis tanpa kehilangan data yang sudah ada.
Yes. You can upgrade your plan as your business grows without losing any existing data.
Berapa lama waktu implementasi?
How long does implementation take?
Tergantung skala bisnis:
- Usaha mikro: beberapa menit
- UMKM: beberapa jam hingga 1 hari
- Multi cabang: beberapa hari
- Enterprise: mengikuti ruang lingkup implementasi dan integrasi
Depending on the scale of the business:
- Micro-businesses: a few minutes
- SMEs: a few hours to 1 day
- Multi-branch: a few days
- Enterprise: depends on the scope of implementation and integrations
Apakah tersedia pelatihan dan bantuan implementasi?
Is training and implementation support provided?
Ya. Kami menyediakan onboarding, dokumentasi, video tutorial, dan pelatihan bagi pelanggan sesuai kebutuhan. Khusus untuk pelanggan paket Business dan Enterprise, tim kami dapat membantu implementasi, konfigurasi, serta pendampingan sesuai kebutuhan proyek.
Yes. We provide onboarding, documentation, video tutorials, and training based on needs. Specifically for Business and Enterprise plans, our team can assist with implementation, configuration, and guided support per project requirements.
Bagaimana jika saya mengalami kendala?
What if I run into an issue?
Tim support NTM Business siap membantu melalui kanal layanan yang tersedia pada jam operasional. Kami juga menyediakan pusat bantuan, panduan penggunaan, dan dokumentasi teknis.
NTM Business's support team is ready to help via available service channels during operating hours. We also provide a help center, user guides, and technical documentation.
Bagaimana cara memulai?
How do I start?
Anda dapat memulai dengan paket Free untuk mencoba fitur dasar, atau menghubungi tim kami untuk mendapatkan konsultasi dan demo produk sesuai kebutuhan bisnis Anda.
You can start with the Free plan to try basic features, or contact our team for a consultation and product demo tailored to your business needs.
Enterprise & Keamanan
Enterprise & Security
Apakah data bisnis saya aman?
Is my business data secure?
Ya. Keamanan data merupakan prioritas utama NTM Business. Data dilindungi dengan sistem keamanan berlapis, audit trail, kontrol hak akses, serta proses sinkronisasi yang aman.
Yes. Data security is NTM Business's top priority. Data is protected with multi-layered security, audit trails, access rights control, and secure synchronization processes.
Apakah setiap perubahan data dapat dilacak?
Can every data change be tracked?
Ya. Setiap perubahan penting tercatat dalam audit trail sehingga aktivitas pengguna dapat ditelusuri untuk mendukung transparansi dan tata kelola bisnis.
Yes. Every critical change is recorded in an audit trail so user activity can be traced to support transparency and business governance.
Apakah hak akses pengguna dapat diatur?
Can user access rights be customized?
Ya. Administrator dapat mengatur hak akses sesuai peran, seperti kasir, supervisor, manajer, auditor, maupun administrator.
Yes. The administrator can manage access rights based on roles such as cashier, supervisor, manager, auditor, or administrator.
Berapa jumlah outlet yang dapat dikelola?
How many outlets can be managed?
Tidak ada batasan untuk paket Enterprise. Anda dapat mengelola satu outlet, puluhan cabang, hingga jaringan bisnis nasional dalam satu dashboard.
There is no limit for the Enterprise plan. You can manage a single outlet, dozens of branches, up to a national business network from one dashboard.
Apakah NTM Business dapat diintegrasikan dengan sistem lain?
Can NTM Business integrate with other systems?
Ya. NTM Business menyediakan API (untuk paket Business dan Enterprise) dan mendukung integrasi dengan berbagai layanan seperti Payment Gateway, Marketplace, E-commerce, ERP, Sistem Akuntansi, CRM, HRIS, dan aplikasi pihak ketiga lainnya.
Yes. NTM Business provides an API (for Business and Enterprise plans) and supports integration with various services such as Payment Gateways, Marketplaces, E-commerce platforms, ERPs, Accounting Systems, CRMs, HRIS, and other third-party apps.
Apakah NTM Business dapat disesuaikan dengan kebutuhan perusahaan?
Can NTM Business be customized to specific corporate needs?
Ya. Paket Enterprise menyediakan opsi konfigurasi, integrasi, workflow, laporan, serta pengembangan fitur tertentu sesuai kebutuhan operasional perusahaan.
Yes. The Enterprise plan offers options for configurations, integrations, workflows, reports, and specific feature development tailored to corporate operational needs.
Apakah tersedia deployment khusus dan SLA?
Is custom deployment and SLA provided?
Ya. Untuk kebutuhan tertentu, NTM Business dapat menyediakan opsi deployment sesuai kebijakan dan kebutuhan perusahaan. Pelanggan Enterprise juga mendapatkan layanan prioritas sesuai perjanjian layanan (SLA).
Yes. For specific requirements, NTM Business can provide deployment options that align with corporate policies and needs. Enterprise clients also receive priority service based on a Service Level Agreement (SLA).
Mitra & Ekosistem
Partners & Ecosystem
Siapa yang bisa menjadi Partner NTM Business?
Who can become a NTM Business Partner?
Perusahaan maupun individu yang memiliki kemampuan dalam implementasi sistem bisnis, konsultasi, teknologi informasi, atau pengembangan solusi digital.
Companies or individuals with capabilities in business system implementation, consulting, information technology, or digital solution development.
Apakah harus memiliki pengalaman ERP?
Is ERP experience required?
Tidak. Kami menyediakan pelatihan dan sertifikasi agar mitra dapat memahami implementasi NTM Business secara bertahap.
No. We provide training and certification so partners can learn NTM Business implementation step-by-step.
Apakah ada biaya bergabung?
Is there a fee to join?
Program Referral Partner dapat diikuti tanpa biaya. Untuk program sertifikasi atau level partner tertentu, ketentuan akan diinformasikan sesuai program yang berlaku.
The Referral Partner program is free to join. For certification programs or specific partner levels, terms will be provided based on the applicable program.
Bagaimana cara mendapatkan pelanggan?
How do I get customers?
Partner dapat membawa pelanggan sendiri, menerima referral dari NTM Business (berdasarkan level partner), atau bekerja sama dalam proyek implementasi.
Partners can bring their own customers, receive referrals from NTM Business (based on partner level), or collaborate on implementation projects.
Apakah tersedia sertifikasi?
Is certification available?
Ya. Kami menyediakan pelatihan dan sertifikasi resmi sebagai bukti kompetensi dalam implementasi NTM Business.
Yes. We provide official training and certification as proof of competency in NTM Business implementation.
Keamanan, AI, & Fleksibilitas
Security, AI, & Flexibility
Bagaimana NTM Business tetap bisa digunakan saat internet toko mati?
How does NTM Business keep working when the store's internet goes down?
NTM Business dibangun dengan arsitektur Offline-First menggunakan teknologi Progressive Web App (PWA) dan penyimpanan lokal (IndexedDB). Artinya, katalog produk dan transaksi tersimpan aman di perangkat kasir. Saat koneksi putus, Anda tetap bisa melayani pelanggan dan mencetak struk secara normal. Sistem akan otomatis mensinkronkan data ke cloud begitu internet kembali stabil tanpa campur tangan manual.
NTM Business is built with an Offline-First architecture using Progressive Web App (PWA) technology and local storage (IndexedDB). This means product catalogs and transactions are safely stored on the POS device. When the connection drops, you can still serve customers and print receipts normally. The system will automatically sync data to the cloud once the internet is stable, without manual intervention.
Apakah data transaksi offline aman dari manipulasi internal?
Is offline transaction data secure from internal manipulation?
Sangat aman. Untuk pengguna paket Pro dan Enterprise, NTM Business dilengkapi perlindungan Virtual TPM (Trusted Platform Module). Setiap dokumen yang dibuat saat offline diikat menjadi rantai kriptografis (Hash Chain CBOR). Jika ada pihak yang mencoba mengubah data sebelum disinkronisasi, sistem akan menolak data tersebut karena ketidakcocokan hash, membuat bisnis Anda kebal dari serangan spoofing atau manipulasi internal.
Highly secure. For Pro and Enterprise users, NTM Business includes Virtual TPM (Trusted Platform Module) protection. Every document created offline is bound into a cryptographic chain (CBOR Hash Chain). If anyone tries to alter the data before it syncs, the system rejects it due to hash mismatches, making your business immune to spoofing attacks or internal manipulation.
Apakah privasi data pelanggan saya aman saat menggunakan fitur AI NTM Business?
Is my customer data privacy secure when using NTM Business's AI features?
Privasi Anda adalah prioritas. NTM Business menggunakan mesin sensor privasi (Data Loss Prevention / DLP) proaktif yang menyensor data sensitif (seperti NIK, NPWP, Nomor Kartu Kredit) sebelum diproses oleh analitik AI. Eksekusi AI juga diamankan oleh alat yang mengisolasi pangkalan data penyewa, memastikan data bisnis Anda tidak akan bocor atau tercampur dengan data perusahaan lain.
Your privacy is a priority. NTM Business uses a proactive privacy sensor engine (Data Loss Prevention / DLP) that censors sensitive data (like ID numbers, Tax IDs, Credit Card Numbers) before it is processed by AI analytics. AI execution is also secured by tools that isolate tenant databases, ensuring your business data will never leak or mix with other companies' data.
Apa yang terjadi jika saya menggunakan paket FREE dan transaksi saya melewati batas 200 per bulan?
What happens if I use the FREE plan and exceed the 200 transactions/month limit?
Kami tidak akan pernah menghentikan kasir secara tiba-tiba saat Anda sibuk. Jika batas penggunaan terlewati, operasional kasir tetap berjalan normal dengan fitur "Masa Tenggang" (Grace Period). Anda hanya akan menerima notifikasi halus untuk melakukan upgrade ke paket Starter agar operasional bebas hambatan dan akses laporan penuh kembali terbuka.
We will never abruptly stop your POS when you are busy. If the usage limit is exceeded, POS operations continue normally with a "Grace Period" feature. You will simply receive a gentle notification to upgrade to the Starter plan to keep operations frictionless and restore full access to reports.
Apakah saya bisa menggunakan fitur Membership atau AI tanpa harus berlangganan paket PRO?
Can I use Membership or AI features without subscribing to the PRO plan?
Tentu saja! Kami menerapkan sistem modular. Jika Anda berada di paket Business, Anda bisa menambahkan modul canggih secara terpisah (Add-on), seperti modul Membership & Loyalty Pro (Rp 149rb/bln) atau Predictive AI Operations (Rp 100rb/bln). Namun, jika Anda membutuhkan semua fitur sekaligus (termasuk Virtual TPM, Audit Trail, & AI Suite), paket Pro adalah pilihan yang paling ekonomis.
Absolutely! We use a modular system. If you are on the Business plan, you can add advanced modules separately (Add-ons), such as the Membership & Loyalty Pro module (Rp 149k/mo) or Predictive AI Operations (Rp 100k/mo). However, if you need all features at once (including Virtual TPM, Audit Trail, & AI Suite), the Pro plan is the most economical choice.
Bisakah NTM Business diintegrasikan dengan sistem HRIS atau ERP lama yang sudah digunakan perusahaan saya?
Can NTM Business be integrated with legacy HRIS or ERP systems my company already uses?
Bisa. Untuk pengguna paket Enterprise, NTM Business menyediakan Open API yang dikelola aman menggunakan kunci khusus (X-API-Key). Endpoint eksternal ini berfungsi sebagai jembatan mulus untuk menghubungkan Katalog, Inventaris, dan transaksi NTM Business langsung ke sistem ERP, HRIS, atau Marketplace pihak ketiga milik perusahaan Anda.
Yes. For Enterprise users, NTM Business provides an Open API securely managed using a dedicated key (X-API-Key). This external endpoint serves as a seamless bridge to connect NTM Business's Catalogs, Inventory, and transactions directly to your company's third-party ERP, HRIS, or Marketplace systems.
